Three screens of the Retablo app: the welcome screen, the cultural content menu, and the trip home with destinations
Your journey, always with you

Culture to live and experience

Retablo is your travel companion for every Ruway journey. Your itinerary, your guide’s name, your pickup time — everything is in your pocket. And alongside every day of your trip, a curated layer of music, articles, and local insights that bring each place to life. Everything you need, before and during your journey.

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To me, culture isn’t something you watch from a distance — it’s something you do. It lives in the music, the food, the stories, and the everyday rhythms of real people. That’s why I curate a layer of music, books, films, and local insight for every journey — not to explain a place to you, but to help you step into it and live it alongside the people who call it home.

Renato Wicked — Founder & Experience Architect
A classic Retablo Ayacuchano: a painted wooden altar box with carved scenes behind its open doors

Your destinations, described

Every destination on your trip opens with a portrait of the place, then the highlights we always take our travelers to — written by our local team, the way a friend who knows the city would tell it.

Each highlight comes with what to do while you’re there — the small things that turn a visit into a memory. Buy picarones from a street cart at dusk. Sit on the cathedral steps and let an hour go by as the evening paseo fills the square. These are the tips we give our own friends, and they’re the difference between seeing a place and living it.

Around them, Retablo adds the layers that bring a place close: articles on the history behind what you’re looking at, music for the road, and the stories of the people who keep each tradition alive. Many pieces are also recorded as audio, so you can listen hands-free — on the drive into the Sacred Valley, or with your eyes on the stones themselves. It’s all in the app before you leave, ready to read or hear ahead of time.

The Retablo app’s destination list, with a portrait and highlights for each place on the trip

Your itinerary, always in your pocket

Every day of your trip lives inside Retablo: your pickup time, your hotel, the day’s highlights, and a short biography of the people you’ll spend it with — starting with your guide. No more digging through emails for vouchers.

Retablo itinerary in Described view: the day told as a narrative, with links to each stop

Described tells your day as a story: where you’ll start, what you’ll see as the road climbs out of the city, why the place you’re walking into matters, and where you’ll stop for lunch.

Every moment links to its full portrait in the app, so you can go as deep as you want — the night before, or standing right there.

What travels with you

Every day of your itinerary carries its own layer of culture: the music, art, food, festivals, people, and stories of the place you’re in. Open it before the trip to prepare, or on the road to go deeper. It’s there when you want it — never in the way.

We believe a journey is a chapter of a longer one — the one we call life. The more you understand a place, the more of it stays with you: a song you’ll recognize years later, a dish you’ll try to cook at home, a name you’ll remember. That’s why we curate this layer by hand. Not to fill your days, but to let each place change the way you see.

Peru | Ruway

“Sounds of the Andes”

Music

Immersive playlists curated for each destination and each day of your journey. The right soundtrack changes everything.

Plastic Arts & Visual Culture

The paintings, textiles, ceramics, and visual traditions that define the place you’re visiting. Context that makes beauty legible.

Events & Festivals

What’s happening during your stay. Local celebrations, markets, ceremonies, and cultural events timed to your journey.

Places & Faces

The people and places that give each destination its soul. Artisans, musicians, community leaders, and everyday life.

Articles & Insights

Essays, histories, and local perspectives written by Ruway’s editorial team. Deep knowledge for curious travelers.

Food & Gastronomy

The culinary culture of each destination — traditional dishes, key ingredients, markets, and the stories behind what you’ll eat.

Glacial lake beneath the peaks of Torres del Paine

General info for every destination

Every destination comes with the practical side of traveling well: altitude, weather, getting around, money, tipping, and the etiquette of the place — written for that destination, not copied from a generic guide.

Good logistics are what free you to be present. When you already know how to tip your driver, whether the tap water is safe to drink, or that you should ask before taking someone’s photo, you stop worrying about the small things and start noticing the place. It’s the advice we’d give a friend before they land.

The General Info section of the Retablo app, with practical guidance for a destination

Altitude & Acclimatization

How high you’ll be, what you may feel, and how to ease in during the first hours — or, at sea level, what to adjust for instead.

Weather & When to Come

The seasons as they really feel, which one to travel in and why, and what each means for rain, temperature, and crowds.

Getting Here & Around

How you arrive, how we coordinate your transfers, and the smartest way to move once you’re there.

Safety

Honest, calm guidance: where to stay aware after dark, which taxis to take, and the real hazards — often natural rather than human.

Health

Vaccinations, insect protection, pharmacies, and insurance — a short note for a city, a full guide for the jungle.

Packing

What to bring for the place’s real conditions: layers, footwear for the terrain, sun protection, and the gear each stop asks for.

Money

The local currency, where cards work and where only cash does, and why small, clean notes matter.

Tipping

Who to tip and roughly how much, scenario by scenario — guides, drivers, lodge staff — so you can be generous with confidence.

Language & Etiquette

A few useful words, the heritage languages you’ll hear, and how to be a good guest: asking before a photo, dressing for church, haggling at markets.

Always connected to your team

Things change when you travel — and when they do, you’ll know right away. Retablo notifies you the moment your itinerary is updated: a new pickup time, a different guide, a change of route.

And when you have a question, Retablo puts you in direct contact with the person on our operations team who handles your bookings — the one who knows which hotel is holding your room and which driver is coming for you. Not a chatbot, not a contact form: a real person who can solve it.

Retablo app notifications and direct messaging with the Ruway operations team

Real-time notifications

Instant updates when your pickup time, guide, or logistics change.

Direct messaging

Write straight to the person on our operations team who manages your bookings — no intermediaries.

Emergency support

A dedicated contact for urgent situations, available throughout your journey.

Ruway is the Quechua word for to do, to make, to bring to life. In Andean wisdom it completes an ancient trio — munay (to love), yachay (to know), ruway (to do). We believe culture isn't something you watch ; it's something you do — with your hands, your feet, your senses. Every journey we create is an invitation to live a place, not just see it.

  1. Munayto want, to love
  2. Yachayto know, to understand
  3. Ruwayto do, to make, to give shape.
Every Retablo journey begins with a Ruway package

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Retablo is included in every Ruway journey — it’s not an add-on. It’s part of how we travel. Browse our South America packages and discover the journey that will become your Retablo story.

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